MONTCLAREN
  • Home
  • Who We Serve
  • About Us
    • Our Approach
    • Leadership
    • Our System
    • Why MONTCLAREN
  • Portal Access
    • Professionals
    • Subscriber
    • Client
  • Contact Us
  • Home
  • Who We Serve
  • About Us
    • Our Approach
    • Leadership
    • Our System
    • Why MONTCLAREN
  • Portal Access
    • Professionals
    • Subscriber
    • Client
  • Contact Us
Legal

SMS Terms & Conditions

Effective Date: 05-11-2026

By opting into SMS communications from MONTCLAREN, you agree to receive text messages related to your relationship with us. These terms describe what to expect, how to manage your preferences, and how your information is protected.

Types of Messages

MONTCLAREN may send SMS messages related to:

  • Client or subscriber communications
  • Scheduling and coordination
  • Appointment reminders
  • Service-related updates
  • Administrative communications
  • Responses to inquiries

Any SMS communications from MONTCLAREN are primarily conversational and service-related.

Message Frequency

MONTCLAREN does not send mass promotional text messages. If informational or marketing messages are sent, they will generally not exceed two messages per month.

Message frequency otherwise varies based on client or subscriber interaction and service needs.

Message and data rates may apply.

How to Opt Out or Get Help

Reply STOP to unsubscribe at any time.
Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or engagement with MONTCLAREN's services.

Information Sharing

MONTCLAREN does not sell or share phone numbers or SMS consent with third parties or affiliates for marketing purposes.

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from MONTCLAREN, you may receive messages related to the following:

  • Conversational external.

Example: "Hello, We received your inquiry and will follow up within the next business day. You can reply STOP to opt out of SMS messaging from MONTCLAREN at any time."

3. Message Frequency

Message frequency may vary. You may receive up to 2 SMS messages per week regarding your conversational purposes.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from MONTCLAREN in the following way:

  • By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@montclaren.com.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

Privacy Policy

For more information on how MONTCLAREN collects, uses, and protects your information, please review our Privacy Policy.

Contact Information

For questions or concerns regarding SMS communications, please contact us directly.

Get in Touch
MONTCLAREN, Inc.
(301) 363-1564
info@montclaren.com
MONTCLAREN

Personalized lifetime advocacy and support for people with mental and cognitive health challenges—on behalf of their families, trustee fiduciaries, and for themselves.

Continuity | Advocacy | Support

Navigate
  • Home
  • Who We Serve
  • About Us
    • Our Approach
    • Leadership
    • Our System
    • Why MONTCLAREN
  • Portal Access
    • Professionals
    • Subscriber
    • Client
  • Contact Us
Legal
  • Privacy Policy
  • Terms of Use
  • SMS Terms & Conditions
Connect
  • (301) 363-1564
  • info@montclaren.com

© 2026 MONTCLAREN. All rights reserved.

Discretion  ·  Dignity  ·  Continuity